Privacy Policy
Last updated: March 2026
What We Collect
- Account info: Name, phone number, email address
- Order info: Delivery addresses, purchase history
- Payment info: Processed securely by Razorpay — we do not store card details
- Device/usage data: IP address, browser type, pages visited (via PostHog analytics)
How We Use It
- To process and deliver your orders
- To send order confirmations, shipping updates, and OTPs via SMS/WhatsApp
- To improve our products and website experience
- To send promotional messages (only with your consent)
Third-Party Services
We use the following third-party services that may process your data:
- Razorpay — payment processing
- Shiprocket — logistics and delivery
- MSG91 — SMS and WhatsApp notifications
- Google — OAuth sign-in (optional)
- PostHog — product analytics (anonymized)
- Cloudinary — image storage
Data Retention
Order data is retained for 7 years as required by Indian tax regulations. Account data is retained until you request deletion. Analytics data is retained for 2 years.
Your Rights
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, email info@rewokecoffee.com.
Cookies
We use essential cookies for session management and authentication. Analytics cookies are used to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
Contact
For privacy-related queries: info@rewokecoffee.com
Rewoke Coffee
E-873, 46th Cross Street, Thiruvalluvar Nagar,
Thiruvanmiyur, Chennai – 600041
Tamil Nadu, India